Privacy is
Personal.

Information We Collect

Depending on how you use our website, we may collect information such as:

• Name and contact details.
• Delivery address and phone number.
• Order details, purchased products, and transaction status.
• Account information you provide when registering.
• Messages and information you send to customer support.
• Technical information such as browser type and website usage, where collected.

Please do not send us passwords, card security codes, or other sensitive payment credentials through customer support messages.

How We Use Your Information

We may use your information to:

• Process and deliver your orders.
• Manage your account, cart, and order history.
• Send order confirmations and delivery updates.
• Respond to enquiries and resolve order issues.
• Maintain website security and prevent misuse.
• Meet applicable legal and accounting requirements.
• Improve our website, products, and customer experience.

Payments and Payment Security

Payments may be handled by third-party payment providers, depending on the payment method available at checkout.

Payment providers may process transaction details under their own privacy policies and security procedures. We may receive information such as payment status and transaction references to manage your order.

We do not intend to collect full card credentials or card security codes through our own website forms. Actual payment handling depends on the integration used.

When We Share Information

We do not sell your personal information. We may share relevant information when reasonably necessary with:

• Delivery and logistics partners to fulfil orders.
• Payment providers to process transactions.
• Website hosting and technical service providers.
• Professional advisers or authorities when legally required.

Service providers should receive only the information needed for their relevant service, subject to applicable requirements and arrangements.

Cookies and Website Technologies

Our website may use cookies or similar technologies to support essential features, remember preferences, maintain sessions, and understand website performance.

You can manage cookies through your browser settings. Blocking certain cookies may affect features such as login, cart, or checkout functionality.

Any analytics or advertising technologies used on the website should be disclosed according to their actual configuration and applicable consent requirements.

Data Security and Retention

We use reasonable measures intended to protect personal information against unauthorized access, misuse, loss, or disclosure.

No internet transmission or storage system can be guaranteed to be completely secure. We retain information for as long as reasonably necessary for orders, customer support, legal obligations, dispute resolution, and legitimate business needs.

Your Privacy Choices

Subject to applicable law, you may be able to request access to, correction of, or deletion of personal information, or raise concerns about how it is handled.

Some information may need to be retained to complete orders, comply with legal requirements, or resolve disputes. We will review requests in accordance with applicable law.

Third-Party Websites

Our website may contain links to external websites or services. Those third parties operate under their own policies and practices. Please review their privacy information before providing personal data.

Changes to This Policy

We may update this policy when our services, practices, or legal obligations change. The revised version will be published on this page with an updated effective date where appropriate.

Contact Us

If you have questions, privacy requests, or concerns about this policy, please contact IACOM Foods using the contact details published on our website.

Email: iacomfoods2026@gmail.com

Website: iacomfoods.com