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Premium quality, carefully selected and freshly packed for maximum crunch and flavour.
From our hands to your home, we take care to deliver your favourite IACOM Foods products with quality and care.
Estimated delivery within 7–10 days after order confirmation, subject to location and other conditions.
We take care to pack your orders securely so your products arrive in good condition.
At IACOM Foods, we want your shopping experience to be simple, transparent and convenient. This policy explains how we process, dispatch and deliver orders placed through our website.
Once your order is successfully placed, our team will process it for preparation and dispatch. Please ensure that your shipping name, full address, PIN code and contact number are accurate when placing your order.
Orders may require additional processing time during holidays, promotional periods or other circumstances that affect fulfilment.
Our estimated delivery time is 7–10 days after order confirmation. Actual delivery time may vary depending on the destination, courier service, accessibility of the delivery address and other unforeseen circumstances.
The delivery estimate is not a guaranteed delivery date. Remote locations, adverse weather, transport disruptions and public holidays may cause delays.
Any applicable shipping or delivery charges will be displayed during checkout before you complete your purchase. Please review the final order summary before making payment.
Shipping charges, if applicable, may depend on the delivery destination, order value or other conditions displayed on our website.
Customers are responsible for providing complete and accurate delivery details. Incorrect addresses, incomplete PIN codes or unreachable contact numbers may result in delivery delays or failed delivery attempts.
If you need to correct your address, contact us as soon as possible. Changes may not be possible once an order has been dispatched.
Although we make every effort to deliver orders within the estimated period, delays can occur due to courier operations, weather, transport disruptions or other factors beyond our control.
If your order arrives damaged, appears tampered with, or has not arrived within the expected delivery period, please contact us with your order number and relevant details. Photographs of damaged packaging or products can help us assess the issue.
Shipments may be returned to us if the delivery address is incorrect, delivery attempts fail, the recipient is unavailable, or the courier cannot complete delivery.
If this happens, please contact our team so we can review the shipment and explain the available next steps. Any applicable reshipping or refund arrangements will be assessed according to the circumstances and our applicable policies.
Have a question about shipping or need help with an order? Our team will be happy to assist. Please include your order number when contacting us about an existing purchase.
Please review this policy before placing your order.
A few helpful answers about receiving your order.
Explore our collection and bring home naturally delicious cashews and treats.
Explore Our ProductsPremium quality, carefully selected and freshly packed for maximum crunch and flavour.
